Who we are
Effective Date: 8/29/2024
This Privacy Policy outlines how Trendify (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our online marketplace. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect personal information from you when you:
- Register on our site
- Place an order
- Respond to a survey
- Enter information on our site
The types of information we may collect include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed through third-party payment gateways)
2. Use of Information
We use the information we collect for the following purposes:
- To process transactions and manage your account
- To improve our website and services
- To communicate with you regarding your orders or inquiries
- To send periodic emails regarding your order or other products and services
3. Store Setup Fee
To set up a store on Trendify, vendors are required to pay a one-time store setup fee of KES 28,000. This fee is non-refundable and is necessary to establish your vendor account
4. Marketplace Fee
The marketplace fee will be discussed and agreed upon between the vendor and Trendify. This fee structure will be established based on the specific terms of the vendor’s agreement with us.
5. Payment Processing
We do not store your credit card information. All transactions are processed through secure third-party payment gateways (such as M-Pesa, Paypal, Directpay, Bank Transfer etc.). We recommend reviewing the privacy policies of these third-party services.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize your browser and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.
7. Third-Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent, except for trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
8. Third-Party Links
Occasionally, we may include links to third-party websites. These sites have their own privacy policies, and we have no responsibility for their content or activities. We encourage you to review the privacy policies of any third-party sites you visit.
9. Your Choices and Rights
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Access and Update Information: You can access and update your account information through your Trendify account settings.
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Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
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Cookies: You can manage your cookie preferences through your browser settings.
- Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@trendsinfluence.co.ke
Thank you for trusting Trendify with your personal information. Your privacy and security are our top priorities.